Wigwam Wellbeing – Terms of Use & Privacy Policy
Last updated: October 2025
Welcome
Welcome to Wigwam Wellbeing Ltd. We’re based in Kidderminster, UK, and we provide wellbeing services for people with cognitive and mental health conditions in the community and in care settings. This page explains how we handle your information and the terms of using our website. By using our site, you agree to these terms.
Privacy Policy
What Information We Collect
We collect personal information you choose to share with us, such as:
- Details you provide through our contact form (name, email, message)
- Information provided through our booking system for salon appointments
We don’t collect payment details online — all payments are handled in person.
How We Use and Store Your Information
Your information is used only to respond to your enquiry or manage your booking. We store data securely in protected email systems and databases. We don’t share your personal data with third parties.
How Long We Keep Information
- Enquiry details: up to 12 months
- Client and booking records: up to 7 years (for legal, tax, and insurance reasons)
Cookies and Analytics
Our website uses Google Analytics to understand how visitors use the site and help us improve it. Google Analytics may set cookies on your device. You can manage or disable cookies through your browser settings.
Your Rights
Under the UK GDPR, you have the right to:
- Access a copy of your data
- Ask us to correct or delete it
- Object to or restrict how it’s used
You can make any of these requests by emailing janet@wigwamwellbeing.co.uk.
If you’re unhappy with how we handle your data, you also have the right to contact the Information Commissioner’s Office (ICO).
Data Security
We use secure systems (including SSL encryption) and take reasonable steps to protect your information from unauthorised access, loss, or misuse.
Working with Others
Our wellbeing professionals and contractors may have limited access to client information when required to deliver services. All are bound by confidentiality and data protection agreements.
Children’s Privacy
Our website is not intended for children under 16, and we don’t knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. Any new version will be posted on this page with the updated date.
Website Terms of Use
General Information
The content on this website is for general information only and is not a substitute for professional medical or mental health advice. Always seek appropriate support from a qualified professional when needed.
Using Our Website
You agree to use our site only for lawful purposes and in a way that doesn’t harm or disrupt others’ use of it.
Intellectual Property
All text, images, logos, and content on this site belong to Wigwam Wellbeing Ltd unless otherwise stated. Please don’t copy, reproduce, or distribute anything without permission.
Links to Other Websites
We may link to other websites or resources we think are useful. We’re not responsible for their content, privacy practices, or accuracy.
Limitation of Liability
We work hard to keep our website accurate and available, but we can’t guarantee it will always be error-free or uninterrupted. Wigwam Wellbeing Ltd accepts no liability for any loss or damage arising from use of this site or reliance on its content.
Contact Us
Wigwam Wellbeing LtdKidderminster, UK
janet@wigwamwellbeing.co.uk